Return and Refund Policy
At 750 Consultants LLC, we are committed to delivering outstanding consulting services that are customized to meet our clients' unique requirements. Our Refund and Return Policy sets forth the terms and conditions governing refund requests, with a primary emphasis on the fact that refunds are solely applicable in cases where no services have been provided.
1. Refund Eligibility and Process
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1.1 No Services Rendered: Clients may request refunds only if no consulting services have been provided in accordance with the signed consulting agreement.
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1.2 Lack of Payment: Clients who have outstanding fees or unpaid balances are not eligible for refunds.
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1.3 Refund Request Timing: To be considered, refund requests must be submitted within 7 days from the date of the consulting agreement's signing when no services have been provided.
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1.4 Written Request: All refund requests must be submitted in writing, clearly stating the absence of services provided and attaching any pertinent documentation.
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1.5 Review and Evaluation: 750 Consultants LLC will assess refund requests within 14 business days from the date of submission.
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1.6 Decision Notification: Clients will receive timely notifications regarding the approval or denial of their refund requests. It will solely depend upon the 750 consultants to approve or denial of refund.
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1.7 Refund Method: If a refund is approved, it will be issued using the original payment method, with processing fees deducted as applicable.
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1.8 Denial Appeals: Clients have the option to appeal refund denials in writing within 7 business days from the initial decision.
2. Exceptions to Refunds
2.1 Services Delivered: Refunds will not be issued if consulting services have been delivered as stipulated in the consulting agreement.
2.2 Exceeded Timeframe: Refund requests submitted beyond the 7-day timeframe are not eligible for consideration.
2.3 Lack of Supporting Documentation: Failure to provide the necessary documentation to substantiate refund claims will result in denial.
2.4 Violation of Agreement: Clients found to be in violation of the terms and conditions of the consulting agreement are not eligible for refunds.
2.5 No Satisfaction Guarantee: It is important to note that dissatisfaction with the service alone does not qualify for a refund, especially if services have already been rendered.
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3. Contact Information
For all inquiries related to refunds or to initiate a refund request, please reach out to our dedicated customer support team at info@750consultants.com.
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4. Policy Amendments
4.1 Modification Rights: 750 Consultants LLC reserves the right to modify or update this Refund and Return Policy without prior notice.
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4.2 Client Responsibility: Clients are responsible for regularly reviewing this policy for any amendments or changes.
5. Client Responsibilities
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5.1 Accurate Information: Clients are responsible for providing accurate and complete information during the consultation process. Any inaccuracies or omissions that result in the need for additional services or adjustments may not be eligible for refunds.
5.2 Cooperation: Clients are expected to actively cooperate with our consultants and provide necessary feedback, information, and resources to facilitate the consulting process. Failure to do so may impact the quality of the services provided and is not grounds for a refund.
6. Force Majeure
6.1 Unforeseeable Circumstances: 750 Consultants LLC shall not be held liable for delays, interruptions, or non-performance of services due to circumstances beyond our control, including but not limited to acts of nature, government actions, or other unforeseeable events. In such cases, refunds will not be granted.
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7. Termination of Services
7.1 Client-Initiated Termination: If a client decides to terminate the consulting services before completion for reasons other than dissatisfaction with services provided, no refunds will be issued. Any fees paid up to that point will not be reimbursed.
7.2 750 Consultants LLC Termination: If, for any reason, 750 Consultants LLC is unable to continue providing services, we will make efforts to refund any fees for unfulfilled services.
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8. Third-Party Services
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8.1 Third-Party Fees: Clients may be responsible for fees associated with third-party services or tools recommended or utilized during the consulting process. These fees are not eligible for refunds through 750 Consultants LLC.
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9. Confidentiality
9.1 Client Confidentiality: 750 Consultants LLC respects the confidentiality of client information and maintains strict confidentiality agreements. Clients are expected to reciprocate this commitment by not disclosing sensitive information shared during consultations.
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10. Governing Law
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This disclaimer and the use of 750 Consultants LLC’s services and website are governed by and construed in accordance with the laws of the State of Michigan. Any disputes arising from or in connection with the disclaimer or our services shall be subject to the exclusive jurisdiction of the courts located in Oakland County Courthouse, Michigan.
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11. Entire Agreement
11.1 Comprehensive Agreement: This Refund and Return Policy, along with the consulting agreement and any other relevant agreements, constitutes the entire agreement between 750 Consultants LLC and the client regarding refunds and returns, superseding all prior agreements and understandings, whether written or verbal.
12. Policy Amendments
12.1 Modification Rights: 750 Consultants LLC reserves the right to modify or update this Refund and Return Policy without prior notice. Clients are encouraged to review this policy periodically for any changes.
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